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Synchronize agent group settings
  • 15 Jul 2021
  • 1 Minute to read
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Contents

Synchronize agent group settings

  • Updated on 15 Jul 2021
  • 1 Minute to read
  • Contributors
  • Print
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  • PDF

You can quickly apply an agent group's publishing, notification, and scheduling settings to each agent in a group.

Synchronizing does NOT affect the template or agent fields.

In the Web Console:

  1. Select Agents then select an agent group from the drop-down.
  2. Select Summary > Agents.
  3. Select the agents you want to synchronize.
  4. Select
  5. Select Syncronize.

Synchrnoize

Note

Settings that are out of sync in at least one agent display in the Synchronize Settings dialog.

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