Edit agent group field settings
  • 24 May 2021
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Edit agent group field settings

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Fields in an agent groups can be renamed, given a description, and configured to have a certain data type (like text, URL, or number). Field settings also allow you to track changes in captured data, indicate confidential or required fields, and more.

In the Web Console:

  1. Select Agents > select an agent group.
  2. Select Fields.
  3. Select the field you want to modify.
  4. Select Edit field.
  5. Select field settings.
  6. Select UPDATE.

Field Settings.png


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