Troubleshooting Installation
Add Mozenda as an exception in McAfee
  • 08 Apr 2020
  • 1 Minute To Read
  • Contributors
  • Print
  • Share
  • Dark
    Light
Contents
x

Add Mozenda as an exception in McAfee

  • Updated On 08 Apr 2020
  • 1 Minute To Read
  • Contributors
  • Print
  • Share
  • Dark
    Light

You may need to add Mozenda as an exclusion to your antivirus software if you are unable to download or install the Agent Builder or if you see a partially blank screen following installation.

  1. Open McAfee Endpoint Security and click on the drop-down arrow.

Add Mozenda as an Exception in McAfee_Image1

  1. Click Settings.

Add Mozenda as an Exception in McAfee_Image2

  1. Click Threat Prevention.

Add Mozenda as an Exception in McAfee_Image3

  1. Click Exclusions, then click Add.

Add Mozenda as an Exception in McAfee_Image4

  1. In Windows Explorer, then open your Downloads folder. Double-click the Mozenda installation file.

mozenda-install-file

Add Mozenda as an Exception in McAfee_Image5

  1. Make sure the checkbox next to Also exclude subfolders is checked.

Add Mozenda as an Exception in McAfee_Image6

  1. Click OK.

Add Mozenda as an Exception in McAfee_Image7

More information about your anti-virus software

Was This Article Helpful?
Change password!

Cookie consent

We use our own and third-party cookies to understand how you interact with our knowledge base. This helps us show you more relevant content and ads based on your browsing and navigation history.