Add Mozenda as an exception in Symantec
  • 25 May 2021
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Add Mozenda as an exception in Symantec

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You might need to add Mozenda as a Security Risk Exception to your antivirus software if you are unable to download or install the Agent Builder or if you see a partially blank screen following installation.

  1. Open Symantec Endpoint Protection and select Change Settings in the left navigation panel.

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  1. Select the Configure Settings button next to Exceptions.

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  1. Select Add.

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  1. Select Security Risk Exception, then File.

  2. Open Windows Explorer, then open your Downloads folder. Double-click the Mozenda installation file.
    mozenda-install-file

  3. Select OK.

  4. Select Add.

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  1. Select Security Risk Exception > Folder.

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  1. Open Windows Explorer, then open your Downloads folder. Double-click the Mozenda installation file.
    mozenda-install-file

  2. Select OK.

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  1. Mozenda’s local file will now display in the Exceptions list.

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