---
title: "Resolve Captcha"
slug: "resolve-captcha"
description: "Resolve Captcha Setting up the account Navigate to the Mozenda Web Console and navigate to Account Settings Summary.Fill out the information for the Captcha Solvers that are needed."
updated: 2024-05-14T11:58:03Z
published: 2024-05-14T11:58:03Z
canonical: "help.mozenda.com/resolve-captcha"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.mozenda.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Resolve Captcha

## Resolve Captcha

### Setting up the account

1. Navigate to the **Mozenda Web Console** and navigate to **Account Settings** Summary
2. Select the **Account menu → Captcha Solvers**

![Manage Custom Captcha Solvers](https://cdn.document360.io/03076343-9561-4857-8a4e-9f3bfed20ced/Images/Documentation/image-000.png) 3. Fill out the information for the Captcha Solvers that are needed. 4. Close and restart the **Agent Builder.**

### Using the Captcha Solvers in the Agent Builder

1. In the Agent Builder, click on **Add action**
2. Select **Resolve CAPTCHA**
3. The **Resolve Captcha** Action will try to find the type that best fits what is found on the  

page. If it doesn’t find it correctly please select the **Solver** and **Type** according to the  

captcha that is needing to be solved on the page.

![Resolve Captcha](https://cdn.document360.io/03076343-9561-4857-8a4e-9f3bfed20ced/Images/Documentation/image-001.jpg)

- **Name** (optional - can be “DomainNameCaptcha” for instance)
- Set up the **Type** of CAPTCHA to solve (a quick internet search can inform you  

which type of challenge is faced if you aren’t sure)
- Select the Solver that you would like to use. Only the **Press** and **Hold** and **Slide to verify** types are supported by the System. Not all types are supported by all  

Solvers. Please consult each provider’s website for current information regarding  

what they support and their pricing.
- Set the **Solver Timeout** - 90 seconds is fairly standard as some challenges  

require a longer time to be processed by the 3rd party captcha solver than others
- Set the **Max Tries** - note that some providers charge for every attempt, even  

when unsuccessful. More info on the provider help page.
- Click on **Create Action**

1. If the system doesn’t find the proper locations the user will be prompted to help  

associate locations.

![Mozenda resolve](https://cdn.document360.io/03076343-9561-4857-8a4e-9f3bfed20ced/Images/Documentation/image-002.jpg)

1. The XPaths pane will show contextual information about what each of the xPaths are  

used for based on the Captcha Type that is selected. Not all xPaths are used for all  

types..E.g.,

![Xpaths resolve](https://cdn.document360.io/03076343-9561-4857-8a4e-9f3bfed20ced/Images/Documentation/image-003.png)

1. Whenever the captcha type is changed in the Action properties the default options and  

xPaths for that type are reset.

![Resolve Captcha Save](https://cdn.document360.io/03076343-9561-4857-8a4e-9f3bfed20ced/Images/Documentation/image-004.png)