Record the Set User Input value in a collection
Agents can interact with text boxes and dropdowns. The value that the agent selects from a dropdown or inputs to a text box is called a Set User Input Value. This value can be captured in your data to add context and to help with troubleshooting.
- Open an agent in the Agent Builder.
- In the Action list, right-click a Set User Input action.
- Click Properties > AFTER THIS ACTION.
- Specify the value in Data Capture.
- Click SAVE.