Perform a new set of actions when an error occurs

In case your agent encounters an error while it's processing a web page—usually the Element Not Found error—you can configure the agent to run a different set of actions, rather than just stopping. This is especially useful when harvesting data from websites that use different layouts within a series of web pages. It gives you the ability to handle the page differences on a case-by-case basis.

You can define error handling in two places in the Agent Builder:

• The Action Properties panel (which can be done at any time).
• The Error Handling panel when an error occurs.

The Action Properties panel

1. Right-click an action you want to add error handling to, then select Properties > ERROR HANDLING.

2. Choose what to do if the agent encounters an error.

3. Select SAVE.

The Error Handling panel

1. In the Element Not Found panel, select This is the wrong page.

2. In the left panel, select:

• Existing Page if you have already created a page with the alternate actions you want to perform.
• New Page if no alternate actions have been created for the current web page.

3. Select SAVE.