---
title: "Download images and files"
slug: "download-images-and-files-1"
updated: 2026-05-21T21:24:45Z
published: 2026-05-21T21:24:45Z
canonical: "help.mozenda.com/download-images-and-files-1"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.mozenda.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Download images and files

Mozenda offers two ways to download files and images. The best approach depends on how the website delivers the file:

- **Choose Option 1** if the website provides a direct URL to the file.
- **Choose Option 2** if you must click a button or link to trigger the download sequence.

---

### Option 1: Capture the direct URL (Recommended)

If a file or image has a direct, visible URL that you can capture, this is the most efficient and reliable method. When you use this approach, make sure to change the field format to **File** in your Agent's field settings so Mozenda knows to download the resource rather than just saving the text URL.

*For step-by-step instructions, see [Capture the URL of an image or file](/vl/docs/capture-the-url-of-an-image).*

### Option 2: Use a Download File action

Use this method when a website doesn't give you a straightforward URL to capture. This happens when you have to click an element (like a "Download" button) that kicks off a background chain of events to start the download.

While this action can technically be used for both scenarios, we recommend avoiding it if Option 1 is available. Because Option 2 relies on browser interaction and page timing, it is more complex and has a higher chance of running into errors.

*For step-by-step instructions, see [Download files from a website](/vl/docs/download-file).*