---
title: "Agent status glossary"
slug: "agent-status-glossary"
updated: 2024-05-14T11:53:16Z
published: 2024-05-14T11:53:16Z
canonical: "help.mozenda.com/agent-status-glossary"
---

> ## Documentation Index
> Fetch the complete documentation index at: https://help.mozenda.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Agent status glossary

The status of your agent displayed in the Web Console tells you where your agent is at in its data-gathering journey.

### Agent status:

Use the Web Console or the API to view the status of your agents.

**Cancelled:** The forceful completion of an agent run job. Triggered by stopping and canceling a job.

**Cancelling:** When an agent transitions from running to the canceled state.

**Done:** The agent job is complete.

**Error:** The agent is unable to complete the actions due to a website change, XPath expression, or missing agent definition.

**Limit Reached:** An agent has reached the credit limit in your account or reached the credit limit for that particular run, this alert displays.

**Postponed:** The agent is postponed due to its Error Handling settings.

**Paused:** The agent has stop gathering data.

**Pausing:** The agent has been told by the user to stop gathering data.

**Ready:** An agent is available to retrieve data.

**Restarted:** The agent is queued and will run as soon as a job becomes available.

**Restarting:** When a paused agent is manually restarted. The agent is entering the restarted state.

**Running:** The agent is in the process of gathering your data.

**Queued:** The agent is in line for an available job.

### Job.States:

The agent job states are used by our internal servers to provide more detail and keep your job moving.

**Canceled:** The agent run job has been manually canceled. The agent status is *Canceled.*

**Canceling:** When the agent transitions from running to canceled. The agent status is *Canceling*.

**Cycled:** The agent run job has been moved to a new server but is waiting for an available job. The agent status is *Queued.*

**Cycling** The agent run job is being moved to a new server. The agent status is *Queued.*

**Done:** The agent job is complete. The agent status is *Done*.

**Error** The agent is unable to complete the actions due to a website change, XPath expression, or missing agent definition. The agent status is *Error*.

**LimitWarning:** The agent or account has reached its limit of processing credits available. The agent status is *LimitReach*.

**Postponed** The agent is postponed due to its Error Handling settings. The agent status is *Postponed*.

**Restarted:** The agent is queued and will run as soon as a job becomes available. The status is *Restarted*.

**Restarting:** When a paused agent is manually restarted. The agent is entering the restarted state. The status is *Restarting.*

**Running:** The agent is in the process of gathering your data. The agent status is *Running*.

**Starting:** The agent has been picked by a job and is ready to go.

**Stopping:** The agent has received the stop command and the job is stopping. The agent status is *Pausing*.

**Stopped:** The agent receives the stop command and pauses the job in the current step. The agent status is *Paused*.