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Add Mozenda as an exception in Kaspersky

14 May 2024
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Add Mozenda as an exception in Kaspersky

Updated on 14 May 2024
1 Minute to read
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You might need to add Mozenda as an exclusion to your antivirus software if you are unable to download or install the Agent Builder or if you see a partially blank screen following installation.

Open Kaspersky and select Settings.
Select Additional.

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Select Threats and Exclusions.

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Select Configure exclusion rules.

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Select Add.

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Select Browse.

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Open Windows Explorer, then open your Downloads folder. Double-click the Mozenda installation file.

mozenda-install-file

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Enter EICAR-Test-File into the Object input field.

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Select Save.

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Select Add.

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Select Browse.

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Paste the following folder path into the field: C:\Users\%user%\AppData\Roaming\Mozenda

Note

Replace %user% with the username you use to log into your computer.

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Enter EICAR-Test-File into the Object input field.

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Select Save.

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